We’re building the service engineer aftersales always needed.
FIXCARD builds Gyver: autonomous technical support for aftersales teams. He takes the service call, finds the problem and closes the job, so the people in your service department can do the work only people can.
What we believe.
Every service call deserves an answer.
Every call that rings out is a customer asking for help. Nobody should have to call four times to get an answer.
Understand the problem.
Good service starts with knowing what’s actually wrong. Gyver listens, checks the history and works it out the way your best advisor does.
People for the judgement calls.
Gyver takes the routine service calls, the chasing and the paperwork. Warranty, goodwill and safety stay with your people.
Aftersales is one discipline.
We build only for aftersales: the work that keeps customers coming back after the sale.
For most of modern history,aftersales has movedat the speed of a human hand.Now it moves at the speedof a thousand agentsthat never put anyone on hold.
- Now
The service call
Gyver answers, diagnoses, books and closes every job.
- Next
The technician
Gyver beside every technician, guiding the diagnosis and the repair.
- Then
The diagnostic tool
Gyver inside the tools themselves, explaining every scan.
Building diagnostic tools or repair platforms?Torque, the engine behind Gyver, is built to run inside other products.
Talk partnershipsTalk to us.
- matthew@fixcard.io
- Phone
- +27 82 290 4015